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Indications of Use

Last Updated: 20 January 2025

The CareIO Inc. Modern Healthcare Data Governance, Interoperability, and Innovation Platform is designed to provide software-as-a-service (SaaS) solutions to healthcare professionals, organizations, and their affiliates for managing, processing, and storing healthcare data, including Protected Health Information (PHI). By using this Platform, you agree to use it solely for the following permitted purposes:

1. Authorized Use

The Platform is authorized for use in the following scenarios:

a. Healthcare Data Management
  1. Electronic Health Records (EHR): The Platform may be used to manage patient health information, including records of diagnoses, treatment plans, medical histories, prescriptions, lab results, and other healthcare data.
  2. Patient Information: The Platform enables healthcare providers to securely store, retrieve, and process patient information in compliance with relevant data protection laws (e.g., HIPAA in the U.S., GDPR in the EU).
  3. Medical Billing and Coding: Users may use the Platform for managing medical billing, coding, and insurance claims related to healthcare services provided to patients.
b. Clinical Decision Support

The Platform may be used to provide clinical decision support tools for healthcare providers, including algorithms, analytics, and guidelines for diagnosing, treating, or managing patients’ health conditions.

c. Data Analytics and Reporting

Clinical Reporting: Healthcare providers and organizations can use the Platform to analyze healthcare data and generate reports, including but not limited to patient outcomes, treatment effectiveness, and operational metrics.

Population Health Management: The Platform may be used for analyzing health trends, managing chronic disease populations, or evaluating healthcare programs within healthcare organizations or networks.

d. Secure Communication

The Platform may be used to facilitate secure communication between healthcare providers, staff, and patients, including secure messaging, alerts, and notifications in compliance with applicable privacy regulations.

e. Integration with Healthcare Systems

The Platform may be used to integrate with other healthcare information systems such as Electronic Health Record (EHR) systems, practice management systems, and laboratory information systems (LIS), in order to exchange and synchronize healthcare data securely.

2. Compliance and Data Privacy

The Platform is designed to support the secure handling of sensitive healthcare data and to comply with legal and regulatory standards governing the use and protection of such data. By using the Platform, you agree to:

  1. HIPAA Compliance (U.S.): If you are a healthcare provider or organization subject to HIPAA, you will use the Platform in a manner that ensures compliance with HIPAA’s Privacy and Security Rules, including the protection of Protected Health Information (PHI).
  2. GDPR Compliance (EU): If you are located in the European Union or processing data of EU residents, you will ensure compliance with the General Data Protection Regulation (GDPR), including obtaining necessary consent for data processing and protecting individual privacy rights.
  3. Local and International Data Protection Laws: You will comply with all relevant data protection and privacy laws applicable in your jurisdiction when using the Platform.

3. Prohibited Uses

The Platform must not be used for any of the following activities:

a. Unlawful or Unauthorized Activities

Non-Authorized Data: You may not upload, store, or process any data that you do not have permission to access or that violates the privacy rights of any individuals or entities. Violation of Laws: You may not use the Platform for any illegal activities, including but not limited to fraud, identity theft, or the distribution of unlawful content.

b. Misuse of Healthcare Data
  1. Data Tampering: You may not alter, modify, or falsify healthcare data in any way, including patient records, medical histories, diagnoses, or treatment plans.
  2. Improper Disclosure of PHI: You are prohibited from disclosing Protected Health Information (PHI) in a manner that violates privacy regulations such as HIPAA or GDPR.
  3. Accessing Data Without Authorization: You must not access or attempt to access data that you are not authorized to view, including PHI or other personal information.
c. Insecure Practices
  1. Failure to Implement Security Measures: You are responsible for ensuring that appropriate access controls, authentication, and encryption methods are in place to protect sensitive data while using the Platform.
  2. Inadequate Data Backup and Recovery: You must implement appropriate measures to back up and recover your data in case of data loss, system failure, or other disruptions.

4. Target Audience and Use Cases

The Platform is intended for use by:

  1. Healthcare Providers: Hospitals, doctors, nurses, clinics, medical groups, and other licensed healthcare professionals involved in the direct care of patients.
  2. Healthcare Organizations: Hospitals, clinics, public health entities, healthcare systems, and other organizations that manage healthcare data and services.
  3. Administrative Personnel: Authorized administrative staff within healthcare settings who manage patient data, medical records, and operational functions.
  4. Patient Access (if applicable): Patients may have access to certain features of the Platform (e.g., accessing their personal health records, communication with healthcare providers), but only in a manner that complies with privacy laws and regulations.

5. User Responsibilities

As a user of the Platform, you agree to:

  1. Confidentiality and Security: Maintain the confidentiality and security of all healthcare data and ensure that it is accessed and used only by authorized individuals.
  2. Data Integrity: Ensure that the data you upload or input into the Platform is accurate, up-to-date, and complete, and take appropriate actions to update or correct data as needed.
  3. Compliance with Regulations: Use the Platform only for lawful purposes and in compliance with applicable regulations, including HIPAA, GDPR, and any other data protection laws in your jurisdiction.
  4. Training and Awareness: Ensure that all users of the Platform within your organization are trained on data privacy, security best practices, and the proper use of the Platform to avoid unauthorized access or misuse of healthcare data.

6. Termination of Use

Failure to comply with these Indications of Use may result in suspension or termination of access to the Platform. If your use of the Platform violates these guidelines or any applicable laws, CareIO Inc. reserves the right to:

  1. Suspend or terminate access to the Platform immediately.
  2. Report violations to relevant authorities, including regulatory bodies, law enforcement, or legal entities, as required by law.

7. Contact Information

For any questions about these Indications of Use or if you need assistance with compliance or usage of the Platform, please contact us at:

CareIO Inc.
300 Witherspoon St., Ste# 201, Princeton, NJ 08542
+1 908 758 5858
info@care.io